Privacy Policy

1. Data Controller

The data controller for data collected on this site is:

• Company: IWINEREST — MonacupGreen
• Representative: Christophe Essirard
• Address: 870, Chemin des Espinets — 06570 Saint-Paul-de-Vence, France
• Contact: contact@monacupgreen.com

2. Data Collected

We only collect data strictly necessary for providing our services:

Via quote request and contact forms

• First and last name
• Professional email address
• Phone number (optional)
• Company / organisation name
• Event-related information (type, date, estimated volume)
• Free-text message

Via site browsing

• Connection data (IP address, date and time of visit)
• Pages viewed and visit duration
• Browser type and operating system
• Traffic source (with your consent via cookies)

3. Purpose of Processing

Your data is used exclusively for the following purposes:

• Responding to your quote and contact requests
• Managing the commercial follow-up of your orders
• Improving our services and site user experience
• Analysing site audience (with consent)
• Complying with our legal and regulatory obligations

Your data is never sold, rented or transferred to third parties for commercial purposes.

4. Legal Basis for Processing

• Contract performance: processing quote requests and orders
• Consent: analytics cookies, marketing communications
• Legitimate interest: site security, fraud prevention
• Legal obligation: retention of billing data

5. Data Retention Period

• Contact / quote data: 3 years from last contact
• Customer data (orders): 10 years (accounting obligation)
• Analytics cookies: 13 months maximum
• Connection logs: 12 months

6. Data Recipients

Your data may be transmitted to technical service providers who participate in delivering our services (hosting, messaging, CRM tool). These providers act as sub-processors and are subject to strict confidentiality obligations.

No data transfer to countries outside the European Union is made without the appropriate guarantees required by the GDPR.

7. Cookies

We use two categories of cookies:

Strictly necessary cookies (no consent required)

• Session management and form security
• Remembering your cookie preferences

Analytics cookies (with consent)

• Anonymised audience measurement (page views, visit duration)
• Traffic source analysis to improve our content

You can change your preferences at any time by clicking the "Cookie management" link at the bottom of each page, or by configuring your browser to reject all cookies.

8. Your Rights

In accordance with the GDPR, you have the following rights:

• Right of access: obtain a copy of your personal data
• Right of rectification: correct inaccurate or incomplete data
• Right to erasure: request deletion of your data
• Right to portability: receive your data in a structured format
• Right to object: object to certain processing
• Right to restriction: request temporary suspension of processing
• Right to withdraw consent: at any time, without retroactive effect

To exercise these rights, contact us by email at contact@monacupgreen.com attaching a copy of your ID. We commit to responding within a maximum of one month.

If you believe that the processing of your data does not comply with regulations, you can file a complaint with the CNIL (French Data Protection Authority):www.cnil.fr

9. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, destruction or alteration. The site uses HTTPS protocol for encrypted communications.